CV

Experience

  • System Engineer

    • Tor Project
    • 2016 - present
    • Ford Foundation / Media Democracy Found Tech Exchange Fellow
  • Technical Architech

    • Fablabbcn
    • 2015 - 2016, Barcelona, Spain
    • Fab labs provide widespread access to modern means for invention. They began as an outreach project from MIT’s Center for Bits and Atoms (CBA), and became into a collaborative and global network. You can find more information about Fab Labs on the Fab Foundation Website.
  • Software Engineer

    • Ztory
    • 2014 - 2015, Barcelona, Spain
    • Ruby on Rails development. Ztory is a Swedish startup founded in 2013 that gives readers access to an ever growing stockpile of fresh publications for a fixed monthly price. Our mission is to give millions of people unlimited access to publications and help publishers find new audiences.
  • Software Engineer

    • 3Scale
    • 2013 - 2014, Barcelona, Spain
    • Ruby on Rails development for a high performance system with focus on excellent usability.
  • Enterprise Engineer

    • Google
    • 2011 – 2012 Dublin, Ireland
    • Support and account management to Google Apps users worldwide.
    • Identify and escalate bug reports, proactively identify customer problems, and develop creative solutions to maximize the adoption of Google Apps in organisations.
    • Monitor customer feedback and drive programs to improve client satisfaction.
    • Work with product and engineering teams to translate customer needs into a better product experience.
    • Develop and implement processes and infrastructure to scale customer-facing operations.</p>
  • Corporate Operations Engineer

    • Google
    • 2009 – 2011 Dublin, Ireland
    • Maintaining, designing, diagnosing, troubleshooting and/or updating user facing services.
    • Interacting with stakeholders and customers to identify requirements.
    • Testing and reviewing hardware and software; participating in researching technical solutions.
    • Supporting remote offices, acting as main point of contact for the remote users.
    • Experience with deployment of new systems and services, infrastructure (hardware/software) support and project management.
    • Experience organizing large scale events and providing events support.</p>
  • Field Engineer

    • Google
    • 2007 – 2009 Milan, Italy
    • IT management for 5 offices spread across Europe.
    • Deploying, testing and researching technical solutions.
    • Extensive field experience and project management background in deploying new services, infrastructure, and opening new office spaces, In Europe, the Middle East, North and South America.
    • Organising events and providing events support.
    • Designing technical training material and providing support for internal users and external customers.
    • Extensive experience providing and managing technical support to users and customers. .
    • Developing and implementing processes and infrastructure to scale customer-facing operations. Monitor customer feedback and drive programs to improve client satisfaction.</p>

Education

  • B.S., Computer Engineering, Politecnico di Milano, 2007
  • M.S., Management of Information Systems, Trinity College Dublin, 2012
  • Ph.D, Privacy and Information Security, Telematics Engineering, Universitat Politècnica de Catalunya, 2017

Skills

  • Software Engineering
  • System Engineering
  • Information Privacy
  • Paddle Surfing